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Your answer to bike theft.
Join TempoI know the Cycloop works because when I leave my house without my bike’s keys, my phone will start ringing. That’s because I keep the Cycloop’s security fob on the keychain with the key to my D1000 U lock, and if the bike is moving and the fob isn’t in range, the Cycloop assumes the bike is being stolen and it calls your phone.
Yes it calls you. It’s a robocall, not some operator at a live security monitoring center, but it gets your attention, and that is the point. This could give you the opportunity to stop a theft before the bike gets very far, and you would be able to use the Cycloop app to see where the bike is if it gets away. (It also makes sure you don’t leave your keys behind and arrive somewhere unable to lock up your bike).
How does this work?
The Cycloop, like any good security solution, is a combination of technologies that together reduce the likelihood of theft, and increase the likelihood of recovery:
- The main Cycloop unit that attaches to the bike
- The Cycloop smartphone app
- The Cycloop key fob
The Tracker
The core of the Cycloop is a frame-mounted plastic enclosure containing the GPS, cellular radios, motion sensor, battery, USB C charger, and two distinctive flashing red lights. This is not an AirTag. It has it's own cellular data connection, and it's own GPS. It is not dependent on being near someone's iPhone in order for you to know where it is. Using an AirTag for bike security is can help, but that's not what AirTags are for. The Cycloop is made to protect your bike.
In theory, the Cycloop is disguised as a rear bike light, but its shape and light pattern are so distinctive that thieves will eventually learn to recognize it for what it really is. That could work as a deterrent, or allow a thief to be prepared and disable the Cycloop before moving the bike. They could do this by bringing the right type of security torx bit to unscrew the bolts that hold the Cycloop to the the frame, or perhaps by drilling through it with a power tool (we haven’t tried this at Tempo).
Where you mount the Cycloop is an important decision. The unit’s two halves are designed to wrap around and be secured to a tubular frame member or seat post. Mounting it to a seat post makes a lot of sense because it makes it work even better as a tail light, but if your seat post is easily removed, so is the Cycloop.
You don’t have to remove the Cycloop to charge it. It has a weatherproof USB C port on the unit that you can plug a powered USB C cable into. The Cycloop’s battery lasts anywhere from several months to about a week, depending on how often you want it to transmit its location and status to you. On any setting it will call you if it detects enough movement and the fob isn’t present, so frequent transmission is mainly to let you know it’s online and get updates on the bike’s location more frequently. We can get into more of that in the discussion of the app.
The App
The Cycloop is descended from a motorcycle security product called Monimoto. Before ebikes, motorcycles were the most valuable things that we left on the street and that could be lifted into a truck by a couple of motivated thieves. So motorcycle security has some things to teach the ebike world. One of the few disappointments of the Cycloop is that the app is still branded Monimoto and looks like a motorcycle app. We hope that will change, but it doesn’t affect the function.
The app gives you a lot of control over the Cycloop. You can change the communication frequency, as mentioned above, mainly to save battery. You can check battery life and cell signal strength. You can turn alerts off for a period of time if you don’t want it to call you when it moves. You can also turn on “Active Tracking” if you know the bike is stolen. This tells the Cycloop to send information about its location as frequently as possible to help you find it. This drains the battery faster but should give you time to locate the bike if you are looking for it.
The Fob
The last piece of the system is the fob. About the size of a postage stamp and about as thick as a chocolate bar, it goes on your keychain with your bike lock keys and other essentials and when it is close to the bike, the bike won’t call you when it moves, so you want to have it with you whenever you ride, or you want to use the app to temporarily deactivate the calls. This is one of the main differences between the Cycloop and other trackers like the Invoxia, which don't have a fob, so they send you notifications whenever the bike moves, even if you are the one moving the bike. They make this less of a hassle by limiting their motion detection so that it doesn't activate until the tracker has been stationary for 5 minutes. So if someone grabs your bike within 5 minutes of you parking it, the Invoxia might not tell you. The Cycloop will.
Should you get one?
I have been using the Cycloop on my electric cargo bike in San Francisco for about 9 months as part of a security system that includes a D1000 U lock and security bolts on most of the valuable, removable parts of the bike, among other measures. This combo means I never worry about where I lock it, anywhere in San Francisco, during the day. I know that if someone somehow gets through the D1000 and moves the bike, I will get a call. I love that and would be reluctant to commute on another bike in high-theft San Francisco if it didn’t have a Cycloop.
So why doesn’t everyone have one of these already, and why might you NOT want one?
- The Cycloop’s MSRP is $149 (though it is often available for $99) including two months of cellular service, after which you have to pay $49/year, or your Cycloop becomes just a bike light. That’s more than many people are willing to spend.
- The Cycloop is well-made and not bad looking, but it may not fit the aesthetic of your bike. Bikes are both transportation and style, of course, so you have to be ok with how it looks.
- Finally, the app is the same as for the motorcycle product from the same company, and this just feels weird and dated, but it 100% works, so again, this is more about form than function.
As you know, I decided that for me, the benefits far outweigh the drawbacks. Like the D1000 U lock use, that cost me $300, I have no problem investing hundreds of dollars to secure a bike that cost less than $2000 and is also insured (as mine is). I’m not just trying to avoid the cost of replacing the bike, but also the stress of wondering if it will get stolen, trying to find it if it does, filing police and insurance claims, re-accessorizing and personalizing the new bike, and being stranded if I find the bike missing. This is much more about my time and mental space than it is about replacement cost of the bike.
When I’m not worried about my bike, I ride it more, and that makes it more valuable, and makes my life better.